A pregnant mother who is suffering from a rare heart disorder has spoken out and complained about being forced to sit on the cold floor in the hospital’s A&E unit for five hours because none of over 50 patients offered her their seat.
Watch Pregnant Woman Recall How She Was Forced To Stand For Hours Because No One Gave Up Their Seat!
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According to 27-year-old Bonita Baxter from Birmingham, UK, she was taken to the emergency department of Queen Elizabeth Hospital after experiencing stomach and chest pain.
As the mother-of-5 added, the staff told her to wait for a check-up in the waiting area so that they could determine whether her aching was somehow related to her heart condition.
After pleading with the nurses for a chair, the receptionist asked other patients if someone would be willing to give up their chair. However, no one was allegedly willing to move.
According to the mother who took a picture of the waiting area, she was forced to wait nearly five hours on the floor of the hospital before being received.
“We initially went to the maternity unit at QE, but they said it was best to stay with the A&E in case I had a problem with my heart or the baby was at risk,” Bonita recalled.
“I totally expected a wait but I was not expecting to have to sit on the floor for almost five hours. Hours and hours went by. Twice the nurse asked if someone could give up a seat for me. No one moved. I just got blank stares and people looked at the floor.
“I knew these people had their own problems but it was obvious I was heavily pregnant and was in discomfort. If it had been the other way round I would have given up my seat for a pregnant woman.
“I would say 70 percent of those waiting were patients – but some were visitors of patients. One patient had about six or seven visitors. One of those could have moved.”
After the picture of the waiting room went viral, people were left divided. While some suggested it was rude of the patients with minor injuries to refuse to give away their seat, others argued they had just as much right to sit on their chair as anyone else.
“It was just disgusting. I was really shocked. I am quite visibly pregnant. I am not saying I deserve to be treated like Royalty because I’m pregnant. As for the visitors – I just can’t believe it,” Bonita added.
“When I went and asked for help a stressed receptionist said ‘do you expect me to magic a chair?’ I don’t think the staff was expecting it to be so busy. It was so uncomfortable on the floor. I was texting my mum and she came to the hospital.
“She said ‘can no one give up their seat?’ but again nobody moved. My mum took me to Solihull, and they sent me straight away with painkillers.”
After the incident made the headlines, the hospital spokesperson said:
“Signage across the Emergency Department and members of our staff do ask visitors to give up their seats for patients during busy times.
“If patients are unhappy with any aspect of their treatment at our hospitals we would urge them to contact our PALS with the details, so they can look into any issues raised.”
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