An angry plane passenger has slammed the airline he was flying with after his checked baggage got damaged severely whereas the majority of his belongings were beyond saving.
51-year-old Peter Richardson from England was flying to the Lanzarote Island with EasyJet when his vacation took a turn for the worse.
As the man revealed and proved with a series of photos, his checked luggage ended up with a huge hole in the middle with the majority of his personal items getting destroyed in the process.
According to Peter, the total damage done to his belongings was well over $200 whereas the airline in question initially only offered him a $90 voucher, or $75 in cash instead, as compensation beside reimbursement for the destroyed suitcase.
“If you’re ever asked to put your bag in the hold, don’t bother. They did this to my bag and a month later all I’ve had back is the cost of a new bag and an offer of half the value of the damaged items,” the upset airline passenger wrote on Facebook.
“If I’d not followed it up vigorously I doubt anything would have happened as ‘Sleazyjet’ are not interested in resolving this kind of issue.
“Policy is clearly to make it as difficult as possible to recover the cost of items I had to replace and leave me out of pocket.”
As Peter insisted, it wasn’t until his Facebook rant went viral that he was offered to be partially compensated for the damages caused by the airline.
“The shoes, flip flops and shorts cost £140 to replace and they offered me £57.50 or a £70 easyJet voucher,” the 51-year-old added.
“The offer was based on half the approximate value of the original goods. There has been a development today. They came back to me and offered a refund on the items I purchased, but I refused as I’d filed a claim with Aviation ADR.
“I stated that I also wanted the cost of the £60.99 flight refunding, due to the amount of time I’ve spent on this. This has now been agreed to.”
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Replaced!