Patrick Hukins says he was left feeling sick to his stomach after he accidentally ate real ham on his ‘plant-based’ pizza.
The vegan childcare worker from Sydney ordered pizza from Domino’s when he realized something was wrong after eating his vegan meal.
Mr. Hukins told Daily Mail Australia: “I had a horrible sinking feeling. I had eaten an animal. Not eating animals has become a core part of my belief system.
“I felt shame and pain for the animal. And felt guilt for having unknowingly consumed a product that goes against my endeavours to reduce my environmental footprint as well as harm to other animals… I was shocked.”
He said he was reassured many times that it wasn’t real ham so he ate the whole pizza and felt sick to his stomach shortly after.
“I felt betrayed. I have been vegan for 4 years, and having eaten an animal against my knowledge or consent has real thrown me off as I feel my values,” he expressed.
A spokesperson for Domino’s said to Daily Mail that they were regretful of the mistake. The company also encouraged others to speak up if there was any issue with their order.
“We would like to publicly apologise to our customer,” the spokesman said. “This was an inadvertent mistake, which will be used as a learning opportunity for our team members.
“Domino’s has a 100 per cent customer satisfaction guarantee, and each of our team members works hard to deliver meals that meet our customers’ requirements, including specific dietary needs.”
The spokesman added: “We have specific procedures in place for customers with vegan or allergen requirements, including using fresh gloves and cutting blades for their order.
“Because of these procedures, we have received positive feedback from customers on our vegan range.
“But in a busy store environment we know that mistakes, though uncommon, can happen. Where this is the case, our local store will refund or remake the order as soon as possible.”
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Replaced!