The coronavirus pandemic has forced people to practice “social distancing” as much as possible and some areas have even gone into lockdown.
Bad combinations when you have a pizza craving.
Luckily, some businesses are taking the issue of sanitation and safety quite seriously but still working to ensure that you can enjoy your cravings without (too much) disruption.
This is why Domino’s has decided to introduce a “contact-free delivery” service that is free of charge (yey!) while putting the minds of those who wish to keep physical contact to a minimum at ease.
Chief executive officer, David Wild, said: “For customers who want to feel even safer when ordering, from next week we will launch Contact Free Delivery.point 249 |
This service comes at no additional charge and is in response to some customers wishing to limit physical contact during the current COVID-19 outbreak.point 128 | We’re pleased to be able to offer this across every Domino’s store in the UK and Ireland.point 213 | 1
“By introducing Contact Free Delivery, we believe that we will give our customers peace of mind when ordering a Domino’s, while also protecting our delivery drivers.”
Explaining how the whole thing worked, David said: “You can select a Contact Free Delivery at the checkout on our app or website when placing your order. Your driver will call you when they arrive to agree where you want your food left. Once the order has been placed in the agreed location, the driver will stay at least two meters away while you collect your order.
“To ensure the service is truly contact-free, all Contact Free Delivery orders must be pre-paid online or over the phone.”
In essence, they’ll call and ask, ‘Where do you want it?’ and then leave it there while they back off to a safe 2-meter distance.
David also assures customers that they abide by “very high hygiene standards” throughout the whole process, from cooking to delivery.
He said: “Domino’s understands the trust you place in us to deliver safe, freshly prepared pizza and takes this responsibility incredibly seriously.
“I wanted to reassure you that the safety and wellbeing of customers and colleagues is always our top priority. Domino’s already has very high hygiene standards and strict food handling procedures.
“In light of the current situation, we’re carefully following the advice from health authorities. We’ve implemented a number of additional precautions such as increased hand washing and sanitization.
“Everyone at Domino’s is working tirelessly to ensure we continue to provide you with the level of service and quality you’d expect from us during these challenging times.”
Replaced!