A furious couple were left without hot water or heating after delays in the Government left them without a boiler and radiators.

46-year-old Stefan Clarkson and his wife Diane from South Yorkshire, England, applied for a £10,000 ($13,270) Green Homes Grant to have their 20-year-old boiler and radiators replaced.

Workmen from the Government removed their old radiators and boilers days before they were supposed to start working on the replacement on June 28.

However, shipping delays from China because of the pandemic and missing parts pushed back the installation numerous times.

They said that they did not arrive before the £10,000 ($13,270) voucher expired on November 30.

Stefan, who has a heart condition and is disabled, could not find other suppliers who must be Government-approved.

The couple and their two children were forced to move into a friend’s home as they don’t have any savings left.

Speaking to Yorkshire Live, Stefan said: “The boiler has been removed, I’ve literally got nothing – I may as well live in a warehouse. I’m lost for words – I don’t know what to do.

“The Government have totally refused to extend the voucher in any way, shape or form. I’ve even told them that it’s obviously making me a bit ill, I suffer from mental health issues and severe disability – and they just don’t care.

“I feel as though I’ve been cheated, that through this whole scheme which is supposed to help you go green and give you a better heating system that now I’ve ended up with nothing.”

He continued: “I just feel as though I’ve let my family down, because there was already an adequate heating system before, and the only reason I’ve done this is that the grant was available.

“I can’t afford to put anything back in now.”

The father-of-two, who suffers from thyroid issues and depressions, added: “Originally they said they couldn’t source the materials, originally the cylinder, because of the world wide shipping crisis so they couldn’t get enough steel to make the units – so there was a delay getting that.

“That just went on and on and on for some months, I just couldn’t get hold of them.”

“Eventually, I accepted an alternative cylinder which didn’t match because there was no alternative, so that was booked in again – and then right at the last minute that was cancelled last week,” Stefan continued.

“Now they can’t get the heat pump either, so they’ve said they don’t know when they’re going to be available again and can’t make any guarantees – so they’re not going to be able to install before the 30th November.”

The Green Homes Grant initiative is part of the general drive of the Government to replace inefficient boilers, providing low-income families vouchers of £5,000-£10,000 in an effort to lower carbon footprint in the country.

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