A father died outside New Cross Hospital A&E in Wolverhampton after doctors refused to treat him on the other side of the doors and told his family to call an ambulance instead.

Paul James, 55, collapsed in front of the A&E department at New Cross Hospital in Wolverhampton and his daughter Megan, 20, and partner Emma Machin, 32, said that they hurried inside to get help but they were told they could not treat patients outside.

The family of deceased also claimed that the receptionist told them to ring an ambulance instead as doctors were not prepared to leave their posts.

Ms. Machin told The Sun: ”The hospital failed him. He died because they wouldn’t help and we intend to make them pay for that.”

Mr.  James was a plasterer and father of 10, had already been treated at the hospital in Wolverhampton for stomach pains. He was told to go back home after giving painkillers. But he collapsed before reaching home.

His daughter Megan rushed back inside but was told doctors couldn’t help.

Emma said: ”Megan begged them for help but she was told no one could leave their posts. They even said the only thing they could suggest was if she called an ambulance.”

”Megan is only small and had no hope in moving Paul.”

A security guard helped them carry him in and the medics treated him on the floor, but it was too late.

One witness added: ”The receptionist didn’t even bat an eyelid and told her she’d have to call an ambulance because the A&E doctors aren’t allowed to treat anybody outside.”

”If a doctor could have gone out there before security brought the man inside, that might have been enough. Common sense should have prevailed. We’re talking about basic humanity here.”

A spokesman for the Royal Wolverhampton NHS Trust told MailOnline: ”Our condolences are with Mr. James’ family.” 

”At this stage we are actively working to understand what happened to Mr. James and his death has been reported to the coroner.”

 

 

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