It was a moment of absolute mayhem for some travelers after American Airlines was left with no choice but to ground all of its flights on Christmas Eve.
The country’s leading airline faced a major technical outage that left the company with no choice but to leave many travelers stranded, some at the airports while others on the runway.
Sources familiar with the matter spoke about how it was a moment of sheer and utter chaos as many angry passengers were just tired of fighting and protesting as they wanted to make it home before the biggest holiday of the year.
A statement published by the airline on this front spoke about how they did experience a technical fault and due to this, all flights would be grounded until further notice.
They tried to reassure all passengers that the team was working hard and round the clock to ensure things resumed back to normal quickly.
‘Your safety is our topmost priority right now. Once this is rectified, only then can we allow you to fly to your desired destination’- the rep continued.
For now, the company has yet to provide more details on what exactly went wrong and what the exact nature of the incident was.