A vegan was disappointed after finding out a vegan KFC burger she ordered contained chicken and cheese.
Nic Kent, 27, from Nottingham has been a vegan for five years and she ordered the meat-free meal from a KFC outlet in Clifton, Nottingham, on Sunday, along with her sister who opted for a chicken burger with cheese.
She claimed that she felt sick after eating the burger. The box was labeled a ‘zero chicken’ burger.
Ms Kent said: “I felt sick. I was heartbroken. It has been a long time since I first became a vegan. I went to brush my teeth after.
“Finger lickin’ vegan. Until you add non-vegan stuff, obviously.”
“You know when you are so hungry and you do not chew? I waited a long time for it so I was hungry and I just wanted to enjoy it. Luckily it was not a big bite.”
“I’ve been vegan for five years so I known d*mn well that was not any plant-based stuff. I could feel all the skin going down my throat. My sister picked up the burger and checked for me. I should have checked but really I should not have had to.”
“I’m not a militant vegan but I was so grateful that KFC was trying to do something, a place that me and my family could go. I just feel disappointed. KFC do not care about vegans or about animal welfare, it’s just about money.”
“I have not had cheese in a long time so it did make me very sick. Lactose intolerance needs to be taken seriously. It’s not a good start to Veganuary.”
“I phoned them back up and we spoke to the manager and [my sister] even went back and they offered us a free meal. But I do not trust them anymore. Just be cautious and just check.”
A KFC spokesperson said: “We’re really sorry for what happened with Nic’s order – we got it wrong on this occasion.”
“We offered a full refund straight away and a replacement Vegan Burger, but we realize it’s super important we don’t slip up – particularly when it comes to allergens.”
“We’ve followed up with our teams to remind them of the importance of getting the right order to the right customer and we’ll keep doing everything we can to prevent this happening again.”
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